Centre and Property
Management

We Preserve and Capitalise Values
for the Future

The HIH centre management is a strong partners of property owners, taking care of any job associable with the management of shopping centres, retail parks and neighbourhood retail centres. Thanks to our presence on the ground in seven different German cities and a wide market network, we are close to the assets under our care and can thus ensure a high management quality. With a managed portfolio of more than 50 retail properties and our long-term experience, the HIH centre management makes sure that retail units are fit for the future. To this end, we closely monitor the evolving situation in the physical retail sector, major trends in gastronomy and extra services that sustainably enhance the quality of stay on the premises. Moreover, we ensure that the units are sustainably managed and thereby live up to the ESG philosophy.
If needed, HIH will also handle the lettings management of retail units on behalf of the owners. Our services are available individually or in bundles:
  • optimisation of the letting strategy via a modern mix of tenants and sectors
  • lease renewal business: Closing or renewing lease agreements, including contract negotiations
  • technical and commercial advisory and supervision of tenant improvements
  • developing alternative use concepts, which may even include extensive revitalisation projects

Centre Management

We provide optimal management of your tenants and customers by serving as central liaison for requests and needs, and thereby ensure a pleasant shopping experience.
Periodic checks and improvement measures are crucial for upholding the highest standards in all areas, so as to ensure the long-term appeal and success of your property.
We conduct detailed market and location analyses in order to make well-informed decisions that will enhance the value and profitability of your real estate.
We develop tailored letting strategies that are optimally adapted to a given target group and help to maximise occupancy.
Using pinpoint marketing strategies, we will increase the visibility of your property and effectively engage the relevant target group.
We will guide you through the successful rollout of your project, from the initial idea all the way to the grand opening, and will ensure a smooth implementation and branding on location.

Tenant and Customer Care

Tenant and Customer Care

We provide optimal management of your tenants and customers by serving as central liaison for requests and needs, and thereby ensure a pleasant shopping experience.

Quality Assurance

Quality Assurance

Periodic checks and improvement measures are crucial for upholding the highest standards in all areas, so as to ensure the long-term appeal and success of your property.

Analysis

Analysis

We conduct detailed market and location analyses in order to make well-informed decisions that will enhance the value and profitability of your real estate.

Letting Strategy

Letting Strategy

We develop tailored letting strategies that are optimally adapted to a given target group and help to maximise occupancy.

Marketing

Marketing

Using pinpoint marketing strategies, we will increase the visibility of your property and effectively engage the relevant target group.

Rollout

Rollout

We will guide you through the successful rollout of your project, from the initial idea all the way to the grand opening, and will ensure a smooth implementation and branding on location.

Exclusive Property Management

HIH controls and coordinates third-party property management service providers and ensures they deliver a high quality service. At the same time, we offer our own property management services for selected properties. Whenever third-party services are temporarily unavailable, the HIH Group is on hand to take up the slack. We will partly or fully handle the technical and commercial property management – and thereby ensure that everything on the premises works fine.
“We are the first point of contact for our tenants, initiate all necessary maintenance work and ensure a professional elimination of defects. We see to it that your property is managed for optimal returns and will thereby minimise threats.”
Christian Kypke,
Managing Director of HIH Property Services

Have you got questions?

Anna-Maria
Theobald

Manager Business Development
Mail: AnTheobald@hih.de
Fon: +49 40 32823171

Katarina
Stankovic

Teamlead Asset Management Office Management
Mail: KStankovic@hih.de
Fon: +49 40 32823239
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